Privacy Policy

Your privacy matters to us. This policy explains how Otter's Media Converter processes files and handles information when you use our website.

1. File Processing

Otter's Media Converter allows users to upload files for conversion into supported formats.

Uploaded files are processed to provide the requested conversion. We do not intend to permanently store your files, and converted files should be deleted after processing is completed.

Temporary files may exist while a conversion is in progress. We take steps to remove temporary files when processing finishes. We will verify that cleanup also occurs when a conversion fails.

Please do not upload confidential or sensitive material unless you are comfortable with the way the service processes your files.

2. Analytics, Advertising and Tracking

We do not currently use third-party analytics, advertising or tracking services in this application.

Our hosting provider may process technical information, such as IP addresses, request details and error logs, as part of operating and securing the website.

3. Cookies and Essential Technologies

The website may use essential technical mechanisms required for its operation, security or functionality. If optional cookies or other tracking technologies are introduced in the future, this policy will be updated as appropriate.

4. Third-Party Services

File processing and website hosting may depend on infrastructure provided by our hosting provider. Such providers may process technical data necessary to deliver and secure the service, subject to their applicable terms and privacy policies.

5. Data Security and Retention

We take reasonable steps to protect the service and limit the retention of uploaded files. No online service can guarantee absolute security.

We do not sell users' personal information.

6. Children's Privacy

This service is not specifically directed at children. If you believe that personal information has been submitted to us inappropriately, please contact us.

7. Changes to This Policy

We may update this Privacy Policy as the application evolves. Any changes will be published on this page.

Effective date: October 11, 2026

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

bonkisoft@gmail.com